This Privacy Policy explains how Guided Discoveries handles personal data in connection with its website and reservation-based culinary and market tours in Islamabad.
Subject to legal limits, you may ask to access, correct, or delete certain personal data, or object to some processing. You may also request a review of information that is incomplete or inaccurate. Some records must be retained for operational or legal reasons.
To make a privacy request, use the contact details in this policy and describe the data or action you are asking about. We may need additional information to confirm your identity and to locate the relevant records before responding.
We keep personal data only for as long as needed to manage inquiries, bookings, payments, tour coordination, safety-related follow-up, and legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other suitable communication channel.
We use personal data to respond to inquiries, manage reservations, confirm dates and group details, collect dietary information, coordinate venue availability, arrange routes and tastings, process payments, support meeting-point check-in, provide the guided experience, and handle follow-up communications. We also use data to maintain records, improve website performance, and meet legal, accounting, and security obligations.
We may disclose personal data to payment processors, website and hosting providers, communication tools, and other operational partners that support booking, payment handling, site maintenance, or service delivery. These parties are expected to use the data only for the services they provide to us.
We may share personal data with public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect rights, or address fraud, security, or safety concerns.
We may collect identification details, contact information, booking and payment records, dietary preferences, group size, meeting-point details, communication content, and limited technical data such as device and usage information. Where needed for a tour, we may also process information you provide about language preference or route suitability.
We receive data when you submit a website request, communicate by email or phone, complete a booking, share dietary information, check in at the meeting point, or otherwise interact with our services. We may also obtain limited technical data from your browser or device when you use the website.
The website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookie use is limited to operational and performance purposes and does not include unnecessary tracking for unrelated advertising.
You may manage cookies through your browser controls, including blocking some or all cookies or deleting stored cookies. If cookies are disabled, parts of the website may not function as intended, especially features that support booking requests or basic site performance.
